Backups, exports and restoration

Operational backups

Platform operations include scheduled local database backups and encrypted off-site copies. Integrity checks and restore drills are part of the operational procedure.

That mechanism alone does not prove every customer database can be restored at any moment. Verify the latest evidence, coverage of that database, and a relevant restoration test separately.

Current customer-panel scope

A self-service per-database download and one-click restore workflow is not currently published. Open a support ticket for export or operator-assisted restoration. Confirm retention, RPO and RTO in writing.

Independent logical exports

PostgreSQL tools such as pg_dump and pg_restore can be used with appropriate credentials and an available network path. Do not assume a private endpoint is directly reachable from the internet.

Define an independent backup policy for critical application data. An image, commit or successful deployment record is not a database backup.

Include in a restoration request

• Which database and service?
• Which backup date and target point?
• Overwrite existing data or restore into a separate database?
• How will schema compatibility and restored data be verified?